Shipping policy

Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with Gaudy. This policy explains how we process, ship, and deliver orders placed through Gaudy.net.

Order Processing

Orders are generally processed within 1 to 3 business days after payment is confirmed. Business days do not include weekends or federal holidays.

Processing may take longer during holidays, promotional events, product launches, or periods of unusually high demand.

You will receive a confirmation email after placing your order and another email with tracking information once your order ships.

Shipping Rates

Available shipping methods and charges are calculated and displayed during checkout. Rates may vary based on the delivery address, package size, shipping method, and current promotions.

Any free-shipping offer is subject to the terms shown at checkout.

Estimated Delivery

Standard U.S. orders generally arrive within 3 to 7 business days after shipment.

Delivery estimates begin after an order has been processed and transferred to the carrier. They are estimates, not guaranteed delivery dates. Weather, holidays, carrier disruptions, and other circumstances outside our control may cause delays.

Shipping Destinations

The shipping destinations available for your address will be displayed during checkout. We cannot deliver to an address that Shopify or the selected carrier does not accept.

Customers are responsible for entering a complete and accurate shipping address.

Address Changes

Contact support@gaudy.net as soon as possible if you need to correct your shipping address.

We cannot guarantee that an address can be changed after an order enters processing. Once an order has shipped, we cannot redirect it unless the carrier allows the change.

Gaudy is not responsible for delivery problems caused by an incorrect or incomplete address submitted during checkout. Additional shipping charges may apply if an order must be resent.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing the carrier’s tracking number.

Tracking information may take up to 48 hours to update after the carrier receives the package.

Shipping Delays

If we cannot ship your order within the stated processing period, we will contact you with an updated shipment estimate. You may accept the delay or cancel the unshipped order for a full refund.

Gaudy is not responsible for carrier delays after a package has been transferred to the shipping provider, but we will help you investigate delivery problems.

Lost Packages

If tracking has not updated or your order has not arrived within a reasonable period after the estimated delivery date, contact support@gaudy.net with your order number.

We may ask you to confirm the shipping address and contact the carrier before a replacement or refund is considered. Lost-package claims are reviewed based on the tracking history and carrier investigation.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot find it:

Check around the delivery location.
Ask members of your household or nearby neighbors.
Allow one additional business day because carriers sometimes mark packages delivered before completing delivery.
Contact the carrier using your tracking number.
Email support@gaudy.net if the package remains missing.

We will assist with the carrier inquiry. Replacements and refunds for packages marked delivered are reviewed individually.

Damaged or Incorrect Orders

Inspect your order promptly after delivery. If an item arrives damaged, defective, or incorrect, email support@gaudy.netwith your order number and clear photos of the item and packaging.

Please review our Return Policy for complete return and refund terms.

International Orders

When international shipping is available at checkout, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

International delivery times vary and may be affected by customs processing. Gaudy cannot control or predict these delays or additional charges.